82gl Privacy Policy

1. Who We Are

82gl is a Philippines-focused online casino and sports betting platform accessible at 82gl.net. The 82gl platform offers a range of gaming and wagering products including online slots, live dealer casino games, virtual sports, bingo, and sabong, all available to eligible players located in the Philippines.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), 82gl acts as the Personal Information Controller with respect to the personal data of registered players and platform visitors. This means 82gl determines the purposes and means by which your personal data is processed.

Where 82gl engages third-party service providers — such as game studios, payment processors, and identity verification providers — those parties may act as Personal Information Processors on 82gl's behalf, processing your data only on 82gl's documented instructions and subject to contractual data protection obligations consistent with Philippine law.

2. Personal Data We Collect

82gl collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect are described in the table below:

3. How We Collect Your Data

82gl collects personal data through the following means:

• Information entered during account registration, such as your name, date of birth, email, and mobile number.
• Government-issued identification documents uploaded during the KYC verification process.
• Payment method details entered in the 82gl cashier when making a deposit or requesting a withdrawal.
• Communications you send to 82gl through live chat, email, or our support ticket system.
• Responsible gaming preferences and limit settings you configure in your account settings.

• Technical data — including IP address, device identifiers, browser type, and session logs — collected automatically when you access the 82gl platform.
• Cookies and similar tracking technologies placed on your device when you visit 82gl.net. See Section 7 (Cookies & Tracking) for full details.
• Gaming activity data generated as a natural by-product of your use of games and betting features on the platform.

• Identity verification data returned from our KYC service provider following document verification checks.
• Transaction status and payment confirmation data received from payment processors such as GCash, Maya, and our banking partners.
• Fraud risk scores and sanctions screening results from third-party compliance data providers, used solely for AML and fraud prevention purposes.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 82gl processes your personal data on one or more of the following lawful bases:

• Contractual necessity: Processing is necessary to perform our contract with you — i.e., to operate your 82gl account, process deposits and withdrawals, and deliver gaming services.
• Legal obligation: Processing is required for 82gl to comply with applicable Philippine laws, including the Anti-Money Laundering Act (RA 9160 as amended), PAGCOR regulatory requirements, and tax reporting obligations.
• Legitimate interests: Processing is necessary for 82gl's legitimate business interests, including platform security, fraud prevention, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your privacy rights.
• Consent: Where processing is not covered by the above bases — in particular, sending you direct marketing communications — 82gl will rely on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. How We Use Your Personal Data

82gl uses the personal data it collects for the following specific purposes:

• Creating, verifying, and managing your 82gl player account throughout the lifecycle of your relationship with us.
• Verifying your identity and age (minimum 21 years as required by PAGCOR) through our KYC process before enabling real-money features.
• Processing your deposits via GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and QR Ph, and processing your withdrawal requests to your verified payment method.
• Complying with Philippine anti-money laundering obligations, including transaction monitoring, suspicious activity reporting, and record-keeping requirements under RA 9160.
• Delivering customer support through our 24/7 live chat and email support channels.
• Monitoring gaming activity to identify patterns indicative of problem gambling and fulfilling our responsible gaming obligations.
• Preventing, detecting, and investigating fraud, account abuse, and violations of our Terms & Conditions.
• Sending you transactional communications — such as deposit confirmations, withdrawal notifications, and security alerts — which are not subject to marketing consent opt-outs.
• Sending you promotional communications, personalised offers, and bonus notifications where you have opted in to receive marketing from 82gl.
• Analysing aggregated and anonymised platform usage data to improve the 82gl platform's features, performance, and user experience.
• Complying with any legal obligation to provide data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or any other competent Philippine authority.

6. Data Sharing & Disclosure

82gl does not sell, rent, or trade your personal data. We share your personal data only in the following limited and controlled circumstances:

82gl engages carefully selected third-party service providers who process personal data on our behalf and under our documented instructions. These include:

• KYC & Identity Verification Providers: Process your government-issued ID documents to verify your identity and age. These providers are bound by strict data processing agreements.
• Payment Processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, InstaPay, and QR Ph process transaction data to execute your deposits and withdrawals.
• Game Providers: Third-party game studios whose games are hosted on the 82gl platform may receive technical data (such as session tokens and wager amounts) necessary to operate their games. They do not receive your full identity or contact data.
• Cloud Infrastructure Providers: 82gl uses secure cloud services for data hosting and storage. All data hosting arrangements comply with applicable Philippine data protection standards.
• Fraud & AML Screening Providers: Compliance data providers that assist with sanctions screening and fraud risk assessment.

82gl will disclose your personal data to competent authorities where legally required or permitted under Philippine law, including:

• The Philippine Amusement and Gaming Corporation (PAGCOR) in connection with regulatory compliance and licensing audits.
• The Anti-Money Laundering Council (AMLC) in connection with covered transaction reports or suspicious transaction reports required under RA 9160.
• The National Privacy Commission (NPC) in connection with data breach notifications or regulatory investigations.
• Philippine law enforcement agencies or courts where ordered to do so by a valid court order or other lawful compulsion.

In the event that 82gl undergoes a business reorganisation, merger, acquisition, or sale of assets, your personal data may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and any change to the Privacy Policy that results from it.

7. Cookies & Tracking Technologies

82gl uses cookies and similar tracking technologies on the 82gl.net website to ensure the platform functions correctly, to secure your session, and to understand how players use our services.

• Strictly Necessary Cookies: Essential for the operation of the 82gl platform. These cookies maintain your logged-in session, remember your language preference, and enable core platform security features. They cannot be disabled.
• Functional Cookies: Remember your preferences and settings — such as your responsible gaming limit configurations and preferred game categories — to personalise your experience.
• Analytical Cookies: Collect aggregated, anonymised data about how visitors use 82gl.net, including page views, session duration, and navigation paths. This data is used solely to improve platform performance and user experience.
• Security Cookies: Used to detect and prevent fraudulent activity, account takeover attempts, and suspicious access patterns.

You can control non-essential cookies through the cookie preference centre accessible in the footer of 82gl.net. You may also configure your browser settings to block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to use the 82gl platform, including logging in to your account.

82gl does not use third-party advertising cookies or cross-site tracking cookies that follow you across other websites outside of 82gl.net.

8. Data Retention

82gl retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:

• Account and KYC records: Retained for a minimum of 5 years following account closure, in compliance with PAGCOR licensing requirements and AML record-keeping obligations under RA 9160.
• Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Customer support communications: Retained for 3 years from the date of the communication to facilitate dispute resolution and quality assurance.
• Gaming activity logs: Retained for 5 years to support regulatory reporting and responsible gaming monitoring obligations.
• Marketing consent records: Retained for as long as you hold an active account with 82gl, plus 2 years after account closure, to demonstrate compliance with consent requirements.

When personal data is no longer required and its retention period has expired, 82gl securely deletes or anonymises the data in a manner that prevents reconstruction or re-identification.

9. Data Security

82gl implements appropriate technical and organisational security measures to protect your personal data against accidental loss, unauthorised access, disclosure, alteration, or destruction. Our security framework includes:

• Encryption: Personal data is encrypted both at rest and in transit using industry-standard protocols (AES-256 for stored data, TLS 1.2 or higher for data in transit).
• Access Controls: Access to personal data is restricted to authorised 82gl personnel and service providers who have a legitimate need-to-know basis for accessing that data. All access is logged and auditable.
• Two-Factor Authentication: 82gl's internal administrative systems require multi-factor authentication. We also strongly recommend that all players enable 2FA on their own 82gl accounts.
• Regular Security Audits: 82gl conducts regular internal security reviews and periodic third-party penetration testing to identify and remediate vulnerabilities in our systems.
• Incident Response: 82gl has a documented data breach response procedure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 82gl will notify the National Privacy Commission within 72 hours and will notify affected players without undue delay.

10. Your Rights Under the Philippine DPA

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 82gl. To exercise any of these rights, contact our Data Protection Officer at the details provided in Section 15.

82gl will respond to all data subject requests within 15 Philippine business days of receipt. In complex cases, this period may be extended by a further 15 business days, in which case you will be informed of the extension and the reasons for it. There is no charge for exercising your data rights, except in cases of manifestly unfounded or excessive requests where a reasonable administrative fee may apply.

11. Children & Minors

The 82gl platform is strictly intended for adults aged 21 and above, in accordance with PAGCOR minimum age requirements for casino and gambling activities in the Philippines. 82gl does not knowingly collect personal data from any person under the age of 21.

If 82gl becomes aware that personal data has been collected from a person under 21 years of age, we will immediately delete that data, permanently close the associated account, and take any further action required under Philippine law. If you are a parent or guardian and believe that a minor in your care has registered on the 82gl platform, please contact us immediately at [email protected].

12. Marketing & Communications Consent

82gl sends two types of communications to players:

These are messages that are necessary for the operation of your 82gl account and cannot be opted out of while your account remains active. They include deposit and withdrawal confirmations, security alerts (such as password changes and new device logins), KYC status updates, and important changes to our Terms & Conditions or Privacy Policy.

These are promotional messages including bonus offers, new game announcements, tournament invitations, and other 82gl promotions. 82gl will only send you marketing communications where you have given your explicit consent during account registration or at any subsequent point through your account settings.

• You can withdraw your marketing consent at any time by updating your communication preferences in your 82gl account settings.
• You may also unsubscribe from email marketing by clicking the unsubscribe link included in every marketing email.
• Withdrawal of marketing consent does not affect the lawfulness of any marketing communications sent before you withdrew consent.
• Even after you withdraw marketing consent, 82gl will continue to send you essential transactional communications as described in Section 12.1.

13. Cross-Border Data Transfers

Some of 82gl's service providers — including cloud infrastructure providers, KYC verification services, and game providers — may be located outside of the Philippines. Where personal data is transferred to a country outside the Philippines, 82gl ensures that appropriate safeguards are in place to protect your data in accordance with the requirements of the Philippine Data Privacy Act of 2012.

These safeguards include:

• Contractual data transfer agreements that impose data protection obligations on the recipient equivalent to those required under Philippine law.
• Transfers only to countries or organisations that provide an adequate level of data protection as determined by the National Privacy Commission.
• Regular review of cross-border data transfer arrangements to ensure ongoing compliance with Philippine DPA requirements.

82gl does not transfer your personal data to any country or organisation that cannot provide adequate data protection guarantees. Where you have questions about the specific safeguards applied to any cross-border transfer of your data, you may contact our Data Protection Officer using the details in Section 15.

14. Changes to This Privacy Policy

82gl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine laws and regulations, or the features and services offered on the 82gl platform.

Where any change to this Privacy Policy is material — meaning it significantly affects your rights or the way we process your personal data — 82gl will notify you by:

• Displaying a prominent notice on the 82gl.net homepage and within the platform for a period of at least 14 days before the change takes effect.
• Sending an email notification to the email address registered on your 82gl account.
• In some cases, requesting your renewed consent before the updated Privacy Policy takes effect, where Philippine law requires this.

The "Last Updated" date displayed at the top of this Privacy Policy will always reflect the date of the most recent revision. Your continued use of the 82gl platform after any updated Privacy Policy has taken effect constitutes your acceptance of the revised terms. If you do not agree with any changes, you must stop using the platform and may request account closure by contacting our support team.

15. Contact & Data Protection Officer

82gl has appointed a Data Protection Officer (DPO) in compliance with Section 21 of the Philippine Data Privacy Act of 2012. The DPO is responsible for overseeing 82gl's data protection strategy and ensuring compliance with the Philippine DPA and the regulations of the National Privacy Commission.

If you wish to exercise any of your data subject rights, have a question about this Privacy Policy, or wish to raise a data privacy concern, you may contact 82gl's Data Protection Officer through the following channels:

• Email: [email protected] — please include "Data Privacy Request" in the subject line
• Live Chat: Available 24/7 through the 82gl platform after logging in to your account
• Response Time: All data subject requests and privacy enquiries will be acknowledged within 3 Philippine business days and resolved within 15 Philippine business days

By using the 82gl platform, you confirm that you have read, understood, and agreed to this Privacy Policy. 82gl is committed to earning and maintaining your trust through transparent, responsible, and lawful handling of your personal data at all times. Thank you for choosing 82gl as your trusted online gaming destination in the Philippines.